I have these laptops: The Model number of HP wireless keyboard is: Or, look for a USB storage container on the device. If you are experiencing issues with Bluetooth input devices, go to Troubleshooting a Bluetooth Connection. I would suggest you to refer to the link and follow the steps from the link: This could be an issue due to outdated HP wireless keyboard driver.

Uploader: Meztim
Date Added: 2 January 2010
File Size: 27.94 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 46577
Price: Free* [*Free Regsitration Required]

Be the first to like this article. Please refer the section: Select the option “I accept the terms in the license agreement.

HP PCs – Wireless Keyboard and Mouse Connection Issues

The Virtual Agent wirelfss currently unavailable. In reply to Pinaki Mohanty’s post on January 3, By using this site, you accept the Terms of Use and Rules of Participation. I do not get any error message on screen. This topic has been archived. For keyboard models with built-in rechargeable battery, plug into an outlet and fully charge the battery.

How satisfied are you with this response? Before you can use the HP cordless keyboard, you need to go through a short installation process so your computer can detect this peripheral.


HP KG Wireless Keyboard – Need Receiver! – HP Support Community –

Hp support thought it was a hardware problem and sent me replacement keyboard, mouse and USB dogle but these are not helpful. If a wireless mouse or keyboard does not respond, check for connection and power issues. I tried method 1. The Model number of HP wireless keyboard is: Thanks for marking this as the answer. It came with the HP Envy 23 touch screen computer I recently bought. I do believe I need to have a receiver for the keyboard and unfortunately, I am unable to find one anywhere online.

For some keyboard models, there are power switch on them. Click “Next” when the HP wireless keyboard installation wizard appears. If the device uses batteriesinstall new batteries according to the guide in the battery compartment. If not, check with the next method. She has been published in a number of technical and gaming magazines, as well as on numerous websites.


How does HP install software and gather data?

Click “Next” to confirm the installation directory. Asia Pacific and Oceania.

HP Wireless Keyboard Not Working [Solved]

See your browser’s documentation for specific instructions. This page requires Javascript. Wirelezs 2 of 4. For clean boot method, this method is followed to find out if there is another application or service that is acting as a conflict leading to the issue. Thanks for your feedback, it helps us improve the site.

Modify your browser’s settings to allow Javascript to execute. Pinaki Mohanty Replied on October 26, Check if the wireless keyboard functions properly. If wirrless does not work, I would suggest you to refer to the HP website to download and install the latest driver for the wireless keyboard and check if it resolves the issue.